2021 Zendesk customer experience trend event
We analyzed data from 90,000 companies around the world to gain insights into how high-performing companies so
In this case, Zendesk experts will announce:
Five customer support trends
Customer experience support organization benchmark
Best practicelve customer support problems.
63% of customers want to buy from companies that have social responsibility
Since the Covid-19 began, customers' use of social messages has increased by 50%
75% of company leaders said the epidemic accelerated their adoption of digital technology