NewWave

Voice Cloud

Omni-Pricing

For every kind of teams.

CTI+CRM,start the right and complete solution.

Voice Cloud- complete voice solution

Lite

NT$3500

Standard

NT$1250

Professional

NT$2650

Enterprise

NT$3650

per user/month billed annually

NT$4200

NT$1500

NT$3300

NT$4500

per user/month

  • Switchboard greeting speech
  • sub-time automatic switching greeting
  • action extension
  • multi-device use
  • call forwarding
  • three-way calling
  • voicemail (for 30 days)
  • IM namely communications
  • Caller ID to identify the client
  • automatically pop up call data
  • click to set aside
  • seats personal management page
  • telephone recording
  • Switchboard greeting speech
  • sub-time automatic switching greeting
  • action extension
  • multi-device use
  • call forwarding
  • three-way calling
  • voicemail (for 30 days)
  • IM namely communications
  • Caller ID to identify the client
  • automatically pop up call data
  • click to set aside
  • seats personal management page
  • Includes standard functions
  • standard IVR interactive voice service
  • telephone recording
  • agent dispatching strategy
  • real-time monitoring of
    agent monitoring panel
  • recording file search for
    call forwarding
  • advanced call management function
  • tracking of each call record
  • Includes professional functions
  • recording file integration system
  • blacklist
  • VIP customer
  • call record analysis and reporting (BI)
  • intelligent routing to the right agent
Limit for 1~4 user,exceed four agent aren’t applicable.
At least 5 user,can combine with different program.
At least 5 user,can combine with different program.
At least 5 user,can combine with different program.

PLUS- customized

$Project agreed / Each user per month

System setup, opening and consultancy fee
At least 5 user/extension,can combine with different program.

 

  • integration Satisfaction
  • Survey Robot Intelligent dial
  • APP serial
  • CRM integration (Salesforce, Zoho…)
Note to the above Voice Cloud solution:
  • 5GB of storage space, additional space per 5GB per month NT$5,000.
  • Economy/Standard/Flagship have dedicated cloud hosts.
  • The seating system is paid annually for the use of fees, all of which are untransmitted.
  • Transportation and travel expenses are also charged.
  • The above is the price of Taiwan, other regions/currency quoted separately.
Voice Cloud Lite is for Taiwan only and does not offer customized service.