Zendesk Support

Zendesk provides the complete customer service solution that’s easy to use and scales with your business

The best costomer experiences

Zendesk, which is specially designed for all kinds of enterprises, provides a variety of customer service related software solutions for the leadership indicators of customer service system. It provides advanced functions such as all-round customer management, customer analysis, full channel connection and work order assignment, so that enterprises can have a smoother and more convenient operation process in the process of providing customer related services.

Integrated customer service center

Interaction anytime, anywhere(message, chat,email), And provide services in all channels.

Provide personalized service

Establish an integrated customer service center and community forum. An intelligent knowledge base for better self-service.

Manage and respond from one place

Focus on conversation, arrange and track the latest situation of customers easily, and transfer the work to the right person to complete the work.

Reporting and analytics software

Analyze and understand customer needs and take actions to improve work efficiency.

Try the best costomer experience in NewWave

Zendesk only agency in Taiwan

2021 customer experience trends interactive report