Webinar information

you’ll find a wide range of topics to help you create better experiences for agents, admins, sales, and customers.

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2021 Zendesk customer experience trend event

We analyzed data from 90,000 companies around the world to gain insights into how high-performing companies solve customer support problems.

2021 Zendesk Sales trend report

2020 rewrote the rules for how businesses interact with their customers. And in this new world, it’s all virtual and digital.


Innovative subject

Bring you to understand more about customer service and innovative knowledge.

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Industry 4.0

The Fourth Industrial Revolution (or Industry 4.0) is the ongoing automation of traditional manufacturing and industrial practices, using modern smart technology.