The era of customer experience has come
“The importance of customer experience has surpassed prices and products”
Customer service
Product
Price
The service process in the future will change.
Designed for your business
Voice Cloud’s new generation voice service system is specially designed to deal with inquiries and consultation needs from enterprises and customers.
It is suitable for multiple people to receive customer service or integrate multi-point service. This scheme is stable and reliable, and meets the requirements of worldwide enterprises!
Application of enterprise business group extension
The mobile era of desk machine
Cloud CTI intelligent customer service construction
Integrate with your existing CRM system or customer information
Application of enterprise business group extension
Top five characteristics
The mobile era of desk machine
Business-oriented companies, business opportunities are not missed.
Cloud CTI intelligent customer service construction
Upgrade existing switchboard
Effectively handle all kinds of customer calls
Multi-function background management
Integrate with your existing CRM system or customer information
Create a dedicated customer database.
Customer Focus Labels are more accurate and necessary for regular customer operations!
Know more
SPA(Sales process automation)
Robot voice outbound calls
Replace a large number of development calls made by real people, and the focus manpower on customer business tracking to improve the quality of corporate services.
It can filter your lists efficiently to avoid customer complaints or even blockade caused by repeated development. If no one answers, it will be automatically replayed. After the voice is played, it can be transferred to a live customer service!
Interactive messages
Use text to convey your care, so that customers can receive the most instant messages at any time, so that customers have a sense of intimacy, and are not limited to problems such as busy calls or unanswered calls, so that your messages can be effectively delivered to customers.
Voice Cloud office
Web conference solution
Your best choice-
Voice Cloud
